Q&A

1 minute.

Each device takes 2-3 minutes to install.

Up to 88,209 units.

It functions well from -30°C to 80°C.

Dust and dirt do not affect the device's performance, as messages can pass through walls.

It's mounted on the back of the beam, so it won't be directly affected by a forklift hit from the front.

12 to 18 months.

When the battery is low, the device will send an alert to the assigned person requesting a replacement.

The device monitors battery levels and sends alerts when they are low, so there's no need for regular mass replacements. The battery lasts over 18 months under normal conditions.

No maintenance required.

No, it has internal memory that retains the last settings, even after battery replacement.

The device will detect it and instantly send an alert to the assigned person.

The device will continue sending alerts until the overweight issue is resolved.

Yes, it waits 5 seconds to confirm the overweight condition. If the load shifts longer than 5 seconds, it sends an alert, but will notify users when the beam returns to normal.

We haven't encountered false alerts yet. The device only sends alerts when deflection exceeds the limit. If it does happen, you can reset the device by turning it off and on, or from the website.

Each device sends a message to the gateway, which passes it to the cloud. Modern cloud technology can handle millions of messages.

Yes, users can customize thresholds for various pallets and beam lengths.

Yes, by performing data analysis. We offer this service as part of a premium package.

Each time the device is turned on or off, it sends a message to the assigned person.

If the device is turned off, it will send an alert.

Yes.

No, the device communicates with the gateway via radio; only the gateway needs WiFi access.

Designed for 100 meters, but this may vary based on storage conditions. Multiple gateways can be installed to ensure communication isn't lost. A handheld unit can verify the range during installation.

The system automatically resumes functionality when Wi-Fi is restored.

The system uses encoded radio communication, so there's no interference with Wi-Fi.

Updates are done over-the-air (OTA) from the cloud, requiring no user intervention.

Yes, generating reports is part of our premium service package.

The website is developed with advanced security measures by experienced engineer team who specialized in data privacy and security.

Yes, though we do not currently hold such certifications.